BetterMind Focus
Refund policy
01 Refund Requests
Customers may request a refund within 30 calendar days from the date of any charge for BetterMind Focus.
02 Start of Access
Access to the service begins on the date the customer's payment is processed and we electronically confirm that their account and subscription are active. The 30-day refund period is measured from the date of the charge being refunded.
03 Refund Eligibility
Refund eligibility is not affected by whether the customer has taken the attention audit, viewed their focus plan, completed Daily 5 sessions, or otherwise used the service.
04 Use of the Service
We do not deduct the value of any access or usage from an otherwise eligible refund requested during the applicable 30-day period.
05 How to Request a Refund
To request a refund, contact support@bettermindfocus.com or +1 (866) 932-9248 and provide the email address associated with the purchase and the charge date and amount. Please do not send a full card number or password.
06 Refund Processing
Eligible refunds will be processed to the original payment method within 5 business days. After the refund is processed, the credit should appear on the cardholder's account within 5–10 business days, depending on the customer's bank or card issuer.
07 Cancellation
Customers may cancel at any time by emailing support@bettermindfocus.com or calling +1 (866) 932-9248. Cancellation stops future renewals, and access continues through the end of the current paid period. Cancelling does not by itself refund a charge already processed; refunds are handled under this policy.
08 Contact Information
Company Name: Dangworks LLC. Site Name: BetterMind Focus. Email: support@bettermindfocus.com. Phone: +1 (866) 932-9248. Location: 42841 Creek View Plaza Ste 120 # 312, Ashburn, VA 20147 USA.